It's all in the details
Find An Answer To Every Question
We know how important your wedding day is and we are here to provide you with support and guidance. On this page you will find everything you need to stay on track with planning, ensuring that all the details are covered.
FREQUENTLY ASKED QUESTIONS
Guest Accommodations and Parking
Keep your guests close to the main event in our luxurious rooms and suites. Special discounted rates for a contracted block can be arranged through your Wedding Specialist. We offer blocks starting at a minimum of ten rooms per night, and guests can easily park with the option of valet or self-parking in our adjacent covered garage. Current valet and self-parking rates will apply.
Wedding Planning Services
When reserving your wedding with us, you will be working closely with your own personal Wedding Specialist to guide you on your journey to the perfect day. We also require you to hire a professional, licensed Wedding Coordinator to further support you. Your Wedding Coordinator must be hired for a minimum three months of services prior to your wedding, to include all wedding events taking place at the hotel. Their services are to include organization of all vendors, creating your wedding timeline, organizing and conducting your wedding rehearsal and ceremony, organization and placement of reception items such as name cards, favors and other specialty enhancements. If the services of a professional Wedding Coordinator have not been acquired three months prior, the hotel reserves the right to charge a fee of $5,000 to $10,000 for the service.
Décor and Candles
Hotel will provide white folding chairs for your Ceremony and banquet chairs for your Reception, along with your choice of complimentary white or navy floor-length linens and LED pillar candles. No sparklers, open flames, fog machines, confetti, smoke bombs or similar will be allowed. Any real candles brought in must have a fully enclosed flame. Should you wish to enhance your tables with additional linen or specialty items, please ask your Wedding Specialist for suggestions.
Tasting
The hotel may extend an invitation for the couple to attend one complimentary Tasting. This experience will allow you to taste a selection of our Plated Dinner Menu items, interact with our skilled Chefs and dedicated Event Services team and visualize your wedding day at the Hotel. This tasting is intended to help you finalize the menu for your special day.
Confirmation of Space & Deposits
A deposit of 25% of the contracted minimum is required to confirm your date, along with a signed contract.
Final Payment and Guarantee
Final payment, including a refundable 20% contingency on all estimated master account charges to cover any overages after final prepayment is made, will be due ten (10) business days in advance of your wedding day. We accept ACH and credit card payments. Your final head count is due by 11AM seven (7) business days in advance of your first wedding event. Once received, this number may not be reduced.
Outside Food and Beverage
No food or beverage may be brought into the Hotel by the couple, guests or persons attending the function. All food and beverage will be supplied by the Hotel. If you require an outside caterer for Religious or Cultural Reasons, please talk with your Wedding Specialist.
Ballroom Draping and Audio Visual
Our experienced Encore Director of Sales, Doug Williamson, is excited to assist you with any draping, A/V and WiFi needs you may have throughout your wedding celebration. Doug can be reached at 208-703-2670 or Doug.Williamson@Encoreglobal.com
Service Charge and Sales Tax
A 25% Service Charge and applicable taxes will be added to all food and beverage, rental and ceremony fees. 15.45% of this goes to service personnel, banquet captains and bartenders engaged in the function, and 9.55% is retained by the hotel to offset employee wages and benefits.
Additional Resources

Timeline
We have a list of questions that will help us prepare our teams for your special day. We’ve put together a timeline for you to assist and it’s broken down by monthly markers so as to not overwhelm but make the planning process easy.
Download Timeline PlannerRooming List
Use the rooming list template to provide your guests details. If the rooming list does not contain credit card information, you can send it directly to your Event Manager. If you will include individual credit card numbers for each guest, see your Event Manager for next steps.
DownloadKnow Before You Go
Know Before You Go is a communication tool for you to send to your guests. It allows you to share detailed information about your event to personalize their experience. Weather, dress code, transportation and more. Ask your Event Manager how to create your own.
DownloadSafety Information
At Hyatt, we’re focused on Safety First, Wellbeing Always through our Global Care & Cleanliness Commitment. We have a certified Hygiene & Wellbeing Leader, who monitors all aspects of cleanliness and disinfection, and leads education and wellness checks for all staff members.
Learn MorePlanner Tools
Hyatt offers digital solutions to make your life easier, every step of the way. The availability of technology tools may vary by location.
Hyatt Planner Portal
Visit this one-stop location for all key information about your wedding event. Manage details before, during, and after your event. Run reservation reports, view the Group Detail report and diagrams and review your Group Bill. Access the Rooming List and Event Concierge apps. Open the Planner Portal here.
Collaborative Diagramming
A collaborative program that helps you and your Event Manager design professional create customized room diagrams and seating to design the best room layouts for your event. You can make your own edits to diagrams to ensure room setups match your vision.
HyRes
Hyatt’s proprietary group reservation process with customized links to allow your guests to book online within the group block. It also gives you the ability to view reports through the Hyatt Planner Portal.